By RODNEY D. BOAM
On March 27 at 7:15 a.m. a rollover near Swan Valley was called in to the Franklin County Sheriff’s dispatchers. Glenda Wright, the graveyard dispatcher that week, contacted the deputy on duty and within five minutes she had dispatched Idaho State Police, Bannock County Sheriff’s deputies, Franklin County ambulance and the Franklin County fire department.
Even though the accident was out of Franklin County, the sheriff’s 911-call center is one of the first places people will call when tragedy strikes. Often, it is out of the county.
The center is the lifeline for emergency services throughout the towns, highways, reservoirs and back country in the area. Sometimes because Franklin County’s emergency services are closer than other county agencies to an accident, local responders are called and sent to the scene.
Wright said she likes the job. She’s been doing it for 16 years.
“It can be stressful and it can be boring,” she said.
Her children are all grown and gone. But when they were at home she missed a lot of family things like birthdays and holidays. Shifts have to be covered no matter what.
Besides Wright, Dave Mathews, a former sheriff’s deputy and Larry Hansen work rotating eight-hour shifts during the week. Fill-in and weekend dispatchers are Judy Mitchell, Jenifer Harris and Vern Purser, Cessilee Carter, Shannel Johnson and Sierra Jones.
This story is sponsored by LaMont Automotive.
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